As a movie fan, I love finding pearls of wisdom for women entrepreneurs hidden in the dialogue of a current movie. THE INTERN starring Anne Hathaway and Robert De Niro provides three great lessons that women business owners should
heed.
1) Pay Attention to the Details - all entrepreneurs have too much on their plate, but to see something that isn't right and dismiss it only creates bigger problems down the road. For example, Jules (Anne Hathaway) daily sees a pile of trash collecting on one desk in the office. She walks by it daily shaking her head and then moving on to what she believes are more important tasks. Lucky for her this pile of stuff is not the beginning of the end for her company. In real life putting off this task and/or not DELEGATING to someone else could have caused unquestionable havoc. In another scene, Jules' driver is drinking on the job. The Intern sees him and immediately takes over the job of chauffeur. Do you really think this guy who is drinking at 9 a.m. just started on this day? Do you believe that Jules didn't smell alcohol on him or in the car previously to this day and just ignored it? The moral of these examples is that what you pretend not to know or ignore CAN and PROBABLY WILL hurt you. Pay attention to the details.
2) Starting and Growing a Business Require Different Skills - this fact presents itself all through the movie. Jules is clearly the visionary of About The Fit (her company) and receives all the accolades for its epic rise to the top in the fashion industry. However, she continues to bog herself down micro-managing everyone in almost every department. We see her hold up for more than an hour one webpage from being uploaded until she signs off on it. We later see her go to the factory to teach the packers how to get the tissue paper just right in each box. She regularly acts as a customer service rep (which I do admire), but then also purchases from herself to inspect packages. All of these tasks are admirable and important at the startup stage but the mention of VCs lets the audience know Jules has got her hands to full and is not delegating as much as she should. The moral is if you want to grow your business you must be comfortable and good at delegating or you'll need to hire a CEO to take your place. (A clue to the movie plot).
3) Listen More and Talk Less - there is no surprise to this lesson as the name of the movie is THE INTERN and you guessed it - Robert De Niro plays the part gracefully. Jules is a busy CEO who talks a mile a minute and expects others to keep up with her. As a matter of fact, she rides a bicycle around the office to make the point she needs to get places fast. What is immediately clear is that she doesn't take much time to listen. She doesn't listen much in the office or at home. At first, she has no interest in having an intern and particularly one that doesn't seem to be a fit. The greatest lesson she learns is that there is wisdom all around her. Once she allows herself to open up and hear what is right in front of her she slowly comes to terms with the person she wants to be. The faster she talks, the less she sleeps, the quicker she moves the more her life spins. At first, one might think that the moral is one cannot have it all or at least not all at the same time. BUT THAT IS NOT IT! What is much more the point of this movie is for Jules to decide who she really wants to be and how important it is that she understansd that every choice has consequences but that she is in control if she chooses to be. It would be easy to point out that the 70-year old wisdom of Ben (Robert De Niro) shows Jules the lessons she must accept to continue to succeed in her business. But the truth is it is more about Ben's openness, care and attention that allow Jules to slow down, breath and make her choice.
Perhaps, the final moral of the story is that every woman entrepreneur needs someone to talk to about business, about life and about what she wants for herself. The lesson of the movie is, we all need someone.


