What fun it is to be a business coach to women entrepreneurs and have so much to share about customer service from the big boys: Verizon, Comcast/Infinity, and washer/dryer repairman, and that's just this week! So, keep reading to learn 3 lessons every entrepreneur must know about customer service to be successful in business.Every small business person knows the importance of customer service...YES, YOU DO KNOW THE CUSTOMER IS ALWAYS RIGHT...RIGHT? I know that this sounds so scary as if you, the entrepreneur, will give away the store, so to speak, to the customer whose needs seem somewhat pitiful,....BUT, the customer's needs are what keep you in business! Get it? If the customer had no needs you wouldn't be in business. So, let's move on to the lessons learned this week from the big boys!
