Women's Business Blog

What fun it is to be a business coach to women entrepreneurs and have so much to share about customer service from the big boys: Verizon, Comcast/Infinity, and washer/dryer repairman, and that's just this week! So, keep reading to learn 3 lessons every entrepreneur must know about customer service to be successful in business.Every small business person knows the importance of customer service...YES, YOU DO KNOW THE CUSTOMER IS ALWAYS RIGHT...RIGHT? I know that this sounds so scary as if you, the entrepreneur, will give away the store, so to speak, to the customer whose needs seem somewhat pitiful,....BUT, the customer's needs are what keep you in business! Get it? If the customer had no needs you wouldn't be in business. So, let's move on to the lessons learned this week from the big boys!

Topics: customer, women entrepreneurs, woman entrepreneurs, women in business, entrepreneur

Magic is a word that connotes a feeling of excitement when just saying it or hearing it. The definition is simple: magic is the "power of apparently influencing the course of events by using mysterious or supernatural forces." Women entrepreneurs are in the business of executing magic!

Topics: customer, women entrepreneurs, woman entrepreneurs, women in business, entrepreneur

Topics: customer satisfaction, women entrepreneurs, woman entrepreneur, confidence, entrepreneur, value your work, worth

As a business coach, I work with my clients on exploring risk vs. reward with every decision. As much as I believe that a woman entrepreneur must be fearless in order to build a business: fearless does not mean unintelligent. There will always be risks in business, but a successful entrepreneur knows how to measure the risk vs. the reward. The most important part of the puzzle is that the reward must take you closer to your goal. If you don't have goals for your business than measuring risk vs. reward is just an exercise in futility. Let me explain why.

Topics: goals, women entrepreneurs, woman entrepreneur, women in business, entrepreneur, risk vs. reward

It takes a village to nurture a child and every woman knows that if she decides to embark on the entrepreneurial journey she will look for support from that village. Every woman in business, at one time or another, thinks about starting her own business. Many turn a hobby into a small business just to say to themselves that they have what it takes to make money on their own. But others, many others, make the choice to establish a business that, if carefully planned, can grow into a business enterprise employing many and answering the needs of consumers. It doesn't matter which entrepreneurial woman you are - if you are a woman in business, working for others, and want to start something on your own - I say, GO FOR IT and here's how!

Topics: woman in business, online business, women in business, entrepreneur, small business, entrepreneurial dreams

Topics: women entrepreneurs, women in business, business, entrepreneur, CEO

Topics: woman in business, woman entrepreneur, women in business, balance, harmony, planning, entrepreneur

Topics: sales, urgency, women entrepreneurs, woman entrepreneur, women in business, entrepreneur, now

Topics: women entrepreneurs, women in business, business, entrepreneur, CEO

There is more to being an entrepreneur than having an idea for a product or service? Entrepreneurs launch businesses. An idea, a product and/or a service is not a business. As a women's business coach, I am asked by clients, "what do I do first?" It is the chicken or the egg dilemma, but unlike that philosophical question has a very simple answer.

Topics: women entrepreneurs, woman entrepreneur, finances, revenues, entrepreneur, small business, business plan