Women's Business Blog

What fun it is to be a business coach to women entrepreneurs and have so much to share about customer service from the big boys: Verizon, Comcast/Infinity, and washer/dryer repairman, and that's just this week! So, keep reading to learn 3 lessons every entrepreneur must know about customer service to be successful in business.Every small business person knows the importance of customer service...YES, YOU DO KNOW THE CUSTOMER IS ALWAYS RIGHT...RIGHT? I know that this sounds so scary as if you, the entrepreneur, will give away the store, so to speak, to the customer whose needs seem somewhat pitiful,....BUT, the customer's needs are what keep you in business! Get it? If the customer had no needs you wouldn't be in business. So, let's move on to the lessons learned this week from the big boys!

Topics: customer, women entrepreneurs, woman entrepreneurs, women in business, entrepreneur

Magic is a word that connotes a feeling of excitement when just saying it or hearing it. The definition is simple: magic is the "power of apparently influencing the course of events by using mysterious or supernatural forces." Women entrepreneurs are in the business of executing magic!

Topics: customer, women entrepreneurs, woman entrepreneurs, women in business, entrepreneur

Topics: woman in business, women in politics, women entrepreneurs, women in business, women on corporate boards, woman president, women in community

Topics: women bosses, women entrepreneurs, leaders, women in business, leadership, women leaders

Topics: woman in business, women entrepreneurs, woman entrepreneur, women in business, women, holiday stress, stress

Topics: women in politics, her turn, women entrepreneurs, confidence, women in business, your turn

I write Women's Business Blog because I am passionate about the opportunities for women in America in the 21st century. I am enthralled by women's history and ravish books on the subject. I am excited to share the news of Gloria Steinem's new book My Life On The Road and Shirley Leung's (Boston Globe) interview.

Topics: gravitas, women entrepreneurs, confidence, women's leadership, woman president, women leaders

Topics: exit strategy, you are not your business, value your worth, women entrepreneurs, woman entrepreneur, business owner

Topics: lessons, women entrepreneurs, woman entrepreneur, confidence, business owner, decision maker, challenge

Topics: women entrepreneurs, woman entrepreneur, business owner, emotion, having it all, businesswoman, CEO